eCommerce Merchandiser

Job Locations US-CA-San Diego
Full Time


Join us as our eCommerce Merchandiser and help support the Road Runner Sports eCommerce team! The eCommerce Merchandiser is responsible for ensuring a seamless customer shopping experience through executing the online merchandising and assortment strategies for business, leveraged by website analytics, industry trends, and competitive research. To be successful in this role you will need to balance a data-driven and entrepreneurial approach to defining eCommerce strategy. You will have a strong understanding of eCommerce and work closely with several cross-functional teams. You are growth-minded and passionate about the consumer journey. You will be responsible for conversion rate through visual representation, digital content, product discovery and providing data driven insights in partnership with brand visual needs.



What you'll get to do:

  • Works closely with Inventory & Demand Planning to ensure adequate inventory positions
  • Implement and optimize site merchandising strategies that focus on conversion, product discovery and, maximizing user engagement for frictionless shopping.
  • Focus on optimal experience in relation to traffic optimization, site taxonomy and attribution management, navigation, facets, sort, internal search optimization, item level content, cross-sell/up-sell, item data strategy.
  • Digital content strategy planning and insight that is KPI centric.
  • Provide stakeholders with customer journey best practices using behavior flow insights.
  • Plan brand-building, category-optimized site content, partnering with category leaders within Merchandising and Marketing to ensure alignment across the enterprise.
  • Provide business inputs and context to creative teams for execution, ensuring content is revenue-driving, on brand, and impactful.
  • Monitor and provide reporting and KPIs across brands as well as market trends, and competitive insights to optimize business. Provide weekly reporting and insights to brands and partners.
  • Establish strong relationships across cross-functional teams. Influence and leverage other teams within the broader organization to advance digital objectives.
  • Maintain site integrity by executing weekly content refreshes
  • Monitor and conduct site audits for accuracy
  • Understand categorical seasonality and customer buying trends
  • Omni channel collaboration and alignment for consistency across all channels
  • Monitors industry, category brands and broader eCom platforms (existing, new and evolving) for benchmarks, new technology and shopping trends & behaviors to benchmark or adopt.
  • Supports Marketplaces and drop ship teams for synergies and new workflows as possible
  • Other tasks as assigned



Are you ready to RUN with us? Let’s see if you have what it takes:                                                                                    

  • A highly organized, mature problem-solver with sharp business acumen and in-depth knowledge of eCommerce concepts
  • Keen eye for design and interest in translating brand vision through Site Merchandising
  • Demonstrate strong knowledge of web functionality, web analytics, and consumer behavior to find opportunities and actionable insights
  • Comfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shift
  • Experience with A / B testing
  • Experience with Analytics Tools such as Google Analytics
  • Working knowledge of eCommerce Platforms
  • Experience working with technical and creative teams to accomplish goals
  • Proven track record of devising and executing sales-enhancing strategies
  • Strong understanding of how creative, messaging and UX influence the purchase journey
  • Attention to details and accuracy in reporting
  • Self-starter with the ability to work independently and within a team environment
  • Excellent written, verbal and presentation skills
  • 3-5 years’ established experience with a background in merchandising, buying, planning or brand management.
  • Bachelor’s degree or equivalent experience
  • Degree in Marketing, Business or a related discipline preferred
  • Understanding of Zeta Global Communications and logistics with campaign launches
  • Experience with Bloomreach platforms
  • This role requires collaboration and meetings in-person and over virtual meeting platforms
  • Some travel by car &/or airplane will be required
  • Lifting 20 -30 lbs may be required
  • Work environment will be partially virtually and partially in-person at the RRS Support Offices
  • The Loyalty & Retention Marketing Manager will need to hold loyalty and special events at RRS stores throughout the United States



Embrace the rewards!

  • Earn competitive pay!
  • Enjoy employee pricing on all your favorite gear, shoes, and accessories.
  • Take advantage of paid race entries so you can get moving and have fun.
  • Extensive benefits package including vacation, sick time, medical, dental, and 401k. Even pet insurance!

To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page.

As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.

Road Runner Sports is committed to a diverse and inclusive workplace. Road Runner Sports is an e-verify organization and an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation Min

USD $85,000.00/Yr.

Compensation Max

USD $85,000.00/Yr.


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