Email Marketing Manager

Join Road Runner Sports as our next Email Marketing Manager.  In this role you will own the inbox experience for millions of passionate runners & walkers across 50+ stores and a booming D2C site.

Why This Role Rocks

• Own a high-impact revenue engine. You’ll architect the strategy and day-to-day execution of email, SMS, and emerging retention channels that power both our retail stores and rapidly growing e-commerce business.
• Flex both sides of your brain. Pair deep technical chops (ESP, data integrations, deliverability) with inspired creative direction that turns campaigns into must-open, must-click experiences.
• Lead and mentor. Guide a high-performing team of specialists and designers, coaching them to hit deadlines, sweat the details, and level up their craft.
• Play with a modern stack. Oracle + Zeta ESP, VTEX commerce platform, Narvar, and more give you the tools (and the data) to build true 1:1 journeys.
• Join an award-winning retailer. We’re Footwear News’ 2023 Retailer of the Year and we’re just getting started.

About Us

• Road Runner Sports is proud to have been recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
• Founded in a San Diego garage over 40 years ago.
• Road Runner Sports has 50 stores across the country, and we are growing!
• Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.

What You’ll Own

• Revenue Ownership & Forecasting – Set channel growth targets, build and refine forecasts, and deliver (or beat) the number through disciplined planning and continuous optimization.
• Channel Strategy & Roadmap – Set the vision, testing plan, and KPI targets for email, SMS, push, and future retention channels.
• Lifecycle & Trigger Programs – Build sophisticated automations that span browse, cart, post-purchase, loyalty (VIP), and retail visit benchmarks.
• Creative Direction & Calendar Ownership – Deliver timely, on-brand guidance to design teams, weaving seasonal campaigns, co-op partner stories, and a robust content calendar into cohesive inbox experiences that delight our VIP customers year-round
• Segmentation & Personalization – Leverage first-party data, dynamic content, and AI-driven recommendations to speak to each customer’s unique goals.
• Data, Reporting & Optimization – Own dashboards, attribution insights, and rigorous A/B frameworks that translate performance into actionable next steps.
• Cross-Functional Collaboration – Partner with merchandising, retail, IT, and marketing teams to align promotions, product stories, and inventory realities.
• Team Leadership – Set clear goals, delegate smartly, and foster a culture of curiosity, accountability, and continuous improvement.
  
  

Experience You Bring

• 7+ years driving email/CRM programs in an omnichannel retail or D2C environment; 2+ years leading direct reports.
• Mastery of at least one enterprise ESP/CDP (Zeta preferred) plus hands-on knowledge of HTML/CSS, dynamic scripting, and QA tools (Litmus preferred).
• Proven command of deliverability best practices—SPF, DKIM, DMARC, IP warming, sender reputation monitoring.
• Data-driven mindset with advanced Excel/Sheets skills and familiarity with Google Analytics.
• Track record of hitting or beating channel revenue goals through disciplined testing and campaign management.
• Impeccable project-management chops: you juggle dozens of sends, still catch the missing comma, and never miss a deadline.
• Excellent written and verbal communication
• Bachelor’s degree in Marketing, Business, or related field (or equivalent experience).
  
  

Your rewards!

• Earn competitive pay
• Be the envy of your friends with discounts on ALL the latest gear and footwear
• Enjoy free running and walking events

About Road Runner Sports

Born in a San Diego garage 40+ years ago, we’ve grown into the nation’s premier specialty running retailer with 50 (and counting) stores coast-to-coast. Our six pillars —Be Different, Bring the WOW, Build Something Great Together, Get Moving, Stay Active, Live Healthy— fuel everything we do, from serving customers to supporting each other.

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.

We’re committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.

To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page.   

As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.  

Road Runner Sports is committed to a diverse and inclusive workplace. Road Runner Sports is an e-verify organization and an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.